Premium Voucher Feedback 2027

Help Shape
Premium Vouchers
for 2027

As one of our Premium Voucher members, you’re one of Silky Otter’s most loyal moviegoers and we’d love your help shaping what Premium looks like in 2027.

This survey should take around 5-10 minutes. Your feedback will help us understand what you value most, what could work better, and which new benefits would make Premium Vouchers even more worthwhile.

Complete the survey below and go in for your chance to WIN your 2027 premium voucher membership completely free!

1. Which Premium Voucher did you purchase?2. Who did you originally purchase the Premium Voucher for?3. Overall, how satisfied have you been with your Premium Voucher membership?
Scale: 1–10 | 1 = Very dissatisfied, 10 = Extremely satisfied4. Which current Premium benefit do you value MOST?If you chose "something else", please tell us what?5. Other than your premium vouchers which benefit available to you as a premium voucher member do you personally use most regularly?
‍Select Two That Most ApplyIf you chose "other", please tell us what?6. How would you rate the VALUE FOR MONEY of your Premium Voucher membership?7. What, if anything, has been the BIGGEST frustration with your Premium Voucher Membership?
‍Select up to Two That Most ApplyIf you chose "other", please tell us what?8. How important would each of the following potential 2027 benefits be to you?A. Greater food & beverage discounts

Not Important

Nice to have

Important

Very Important

B. F&B discounts available through more ordering channels (Kiosk/In-seat ordering)

Not Important

Nice to have

Important

Very Important

C. Exclusive Premium Member Voucher screenings

Not Important

Nice to have

Important

Very Important

D. Early access to tickets for major films

Not Important

Nice to have

Important

Very Important

E. Discounts on Dine and other special events

Not Important

Nice to have

Important

Very Important

F. More flexibility to bring additional guests

Not Important

Nice to have

Important

Very Important

G. Ability to purchase additional discounted movie tickets once my allocation is used

Not Important

Nice to have

Important

Very Important

H. A longer period to use my ticket allocation

Not Important

Nice to have

Important

Very Important

I. Complimentary food & beverage treats throughout the year

Not Important

Nice to have

Important

Very Important

J. A Premium Voucher Member birthday benefit

Not Important

Nice to have

Important

Very Important

K. Exclusive member competitions / giveaways

Not Important

Nice to have

Important

Very Important

L. Invitations to previews, premieres or special events

Not Important

Nice to have

Important

Very Important

M. Ability to pause or extend my membership in certain circumstances

Not Important

Nice to have

Important

Very Important

N. Make the membership cost a monthly subscription as opposed to a one-off larger cost

Not Important

Nice to have

Important

Very Important

9. If we could improve ONE part of Premium Vouchers for 2027, which would you choose?If you chose "other", please tell us what?10. Thinking specifically about the number of tickets included, which option would suit you BEST?11. Which way of structuring Premium Vouchers would appeal to you most?12. How likely would you be to renew your Premium Voucher for another year if a 2027 version were offered?
Scale: 0–10 | 0 = Definitely would not renew, 10 = Definitely would renew13. What would make you MORE likely to renew?
‍Select up to Three That Most Apply14. Which statement best describes how Premium affects how often you visit Silky Otter?15. Has Premium Vouchers changed how much food & beverage you purchase when you visit?16. Is there anything else you’d like to tell us about your premium voucher experience?17. Your feedback may be very insightful for us. Are you happy to be contacted further by our National Operations Managers to discuss your feedback in depth and help us refine the 2027 offering even further?

Yes – I’d love to discuss my feedback in further

No – I’ve supplied info feedback for you to understand my preferences moving forward

To be in for your chance to win your 2027 Premium Voucher Membership for free please enter your contact details below.NameEmail AddressPhone NumberTerms & Conditions apply. All sections mandatory except where optional is stated.

Your entry has been received, good luck!

Oops! Something went wrong while submitting your entry.